Time to Upgrade: Windows 10 End of Support Is Your Next Business Opportunity

The Security Imperative
Unpatched Vulnerabilities Create Open Doors for Cybercriminals

After October 14, 2025, Microsoft will cease providing security updates, technical assistance, or software patches for Windows 10. This leaves systems vulnerable to newly discovered threats that will remain permanently unpatched. The risk isn’t theoretical since cybercriminals actively target outdated operating systems, with organisations reporting significant increases in security incidents when running unsupported software.

Windows 11 addresses these concerns with the most advanced security architecture Microsoft has ever built. Organisations using Windows 11 have reported a remarkable 58% reduction in security incidents, including a 3-fold decrease in firmware attacks. This dramatic improvement stems from Windows 11’s hardware-based security requirements and default-enabled protection features.

Compliance Failures Put Enterprises at Legal and Financial Risk

Regulatory frameworks including HIPAA, GDPR, PCI DSS, and other industry standards require organisations to maintain current, supported operating systems. Continuing to use Windows 10 after end-of-support may result in compliance violations, leading to substantial fines, loss of certifications, and reputational damage.

For businesses in highly regulated industries – finance, healthcare, government, and legal services – the compliance risks of remaining on unsupported Windows 10 could prove catastrophic. These sectors must prioritize migration to Windows 11 to maintain operational legitimacy and avoid regulatory penalties.

Windows 11: Security by Design

Windows 11 establishes security at the hardware level through mandatory Trusted Platform Module (TPM) 2.0 requirements. This hardware-based security processor creates a secure foundation for storing cryptographic keys, user credentials, and sensitive data behind a hardware barrier that malware and attackers cannot breach.

Additionally, Windows 11 supports Microsoft’s Zero Trust security model through enhanced identity verification, device compliance checking, and conditional access controls. The operating system includes improved phishing protection that warns users when credentials are shared with malicious sites and when corporate credentials are reused inappropriately. Secured-core PC standards, now baseline requirements for Windows 11, make devices 60% more resilient to malware attacks compared to non-secured-core systems.

Copilot+ PCs: Future of Intelligent Computing

Copilot+ PCs represent the next evolution in personal computing, integrating Neural Processing Units (NPUs) that deliver over 40 trillion operations per second (TOPS) directly on the device. This local AI processing capability transforms how employees interact with technology, enabling several performance and efficiency advantages.

Copilot+ PCs deliver exceptional performance metrics that directly impact business operations:

Up to 5x faster performance than 5-year-old Windows devices

Up to 22 hours of video playback and 15 hours of web browsing battery life

74% less energy consumption while working 80% faster

Quiet operation even during intensive AI workloads

Organisations adopting Copilot+ PCs report quantifiable benefits across multiple dimensions. The dedicated NPU accelerates AI search, automation, and productivity features, resulting in 6-13% workforce efficiency improvements worth $4.9-9.6 million over three years for enterprise organisations. Features including NPU-powered device self-healing, streamlined provisioning, and faster issue resolution reduce IT support requirements by 10-50%, enabling support teams to focus on strategic initiatives.

The Simplex Proposition
Comprehensive Migration & Modernisation Services

At Simplex Services, we understand that Windows 10 end-of-support represents both challenge and opportunity. Our Digital Workplace services provide end-to-end support for your transformation journey, combining technical expertise with strategic business alignment.

Organisations that act decisively will gain significant advantages in security, productivity, and operational efficiency, while those who delay face escalating costs and mounting risks.

Don’t let this opportunity pass by. Get in touch with us to schedule your comprehensive assessment and discover how Windows 11 and Copilot+ PCs can revolutionise your business operations.

Businesses across the world have relied on their IT service providers to help them transition to remote working in recent months. Across the breadth of requirements of organisations – setting up cloud and productivity services as well as getting the most out of existing ones – the service providers have really been put to the test during this pandemic.

Whether you are in the market for a new partnership or if you’re happy with your existing one, these are the key questions you must delve into to make sure they are the right match for your business.

A good quality IT service provider will have a clear and structured process as an answer to this question. They might assign a specific account manager randomly, or they might match your needs to a particular team member; whatever their method, it’s important that it’s clear who you are to contact both day-to-day and in an emergency. It is also handy to find out how they would transition you to a new contact if your current one left their business.

This has been a key requirement for many businesses lately, thanks to COVID-19. A quality IT service provider will be invested in helping you save money where it makes sense. A good answer should include reviewing your service licencing and usage to ensure you are only paying for what you need. The provider should also take advantage of any offers and discounts and be fully transparent about their pricing. You should also trust them to advise you on what you shouldn’t reduce spend on, like stripping back security layers.

COVID-19 has changed the way we work and remote working is now front of mind for many businesses. It’s important to find out what the strategy is for supporting businesses with remote working both now and long-term. If an IT service provider has managed to transition seamlessly to remote working themselves and can offer you a structured plan, then you know that remote working is a priority for them.

Finding the right IT support company for your business could be the difference between minimal disruption in the event of a disaster, and potentially losing valuable customers. Talk to us to find out about our transparent customer policy and let us answer these questions in the way they should be answered.